Informal Communication 

Meaning & Definition

The term “informal communication” describes the communication process that occurs informally among employees within an organization. It takes place through dialogue, discussion, phone calls, or other social interactions instead of using formal means of communication.

Importance of Informal Communication

• Builds up employee relations and teamwork.
• Promotes communication and sharing of ideas.
• Improves workplace collaboration and coordination.
• Helps in solving problems through personal interactions.
• Boosts employee morale and work environment.

Legal Compliance Requirements 

There are no specific statutory requirements associated with this term.

However, an organization must ensure that informal communications comply with workplace behaviour policies, anti-harassment policies, and confidentiality rules.