Customer Success Story
How ICS Foods revolutionized the hospitality sector by digitalizing its HR Processes with Savvy HRMS
Managing 85+ Locations and 3,000+ employees centrally and become an institution of example for the industry
ICS Foods & Hospitality Services
ICS is a pioneer in India’s catering industry and one of the largest food catering companies in India. The brand was founded in 1983 with a vision to provide quality culinary catering services. ICS caters across industries such as corporate, education, healthcare and students housing. Today, ICS manages over 85+ onsite kitchens at various client locations across India. For over 30 years, we have developed unique culinary expertise, backed by early 3,000+ employees in 10 states across the country. Their experience with over 100,000+ customers every day, enable them to develop innovative and modern-day Food Catering and Wellness services. ICS is a leading provider of cuisine, hospitality, and other related consulting services to prominent corporate houses, healthcare centres, educational institutes, and industry workforces.
Industry
Catering Industry
Location
Gurugram, Haryana
Employees
3000+
Business Challenge
- Having difficulty to manage Blue and white collar employees onsite at their clients location
- Hospitality industry needs high punctuality so having a need of a system to monitor late comings and productive hours of employees
- It is very difficult to manage the final attendance and regularizations of such widely distributed workforce
- Need to take preventive measure to have Overtime as per compliances
- To capture Feedback of their employees from the client
Download ICS Food's Case Study
Why ICS Foods Chose Savvy HRMS
- Savvy HRMS handled all their time office activities with centralized system managing 85+ locations and over 3000+ Employees
- Savvy HRMS team understood their work nature and challenges very well and delivered a perfect solution
- Easy to understand for all employees and implementation is very smooth
Results
- Employees adopted the system very well and within one month system usability reaches to 80% in short span.
- Achieved best in-class customization and compliances restrictions
- Eliminated 99% of human error & saved 25 % of HR bandwidth.
- Centralized reports for the management automatically and over a single click as when required.