Ghosting

Meaning & Definition

Ghosting in HR means that a person does not respond to calls and other methods of communication for no reason. This can happen when a person is being interviewed or after they have been hired. Either way, it interrupts the recruiting process and makes it hard for a company to plan its workforce, communicate with its employees, and have an effective recruiting process. Consequently, all businesses need to implement ways to reduce ghosting.

Importance of Ghosting 

• Recruitment timelines and hiring efficiency are negatively impacted.
• HR team workload and costs are increased.
• Employer branding and candidate experience are impacted.
• Workforce planning and team productivity are disrupted.
• Gaps in communication or the hiring process are highlighted.

Compliance Requirements

• This term is not associated with any specific legal requirements.
• There may be clauses in an employee’s work contract requiring a notice period if they leave after accepting the job and then do not return.
• The Company HR policy documents (offer letters, employee code of conduct, and exit procedures) assist in reducing and handling employee ghosting.