Exit Interview

Meaning & Definition

A formal conversation between an employee who leaves and the organisation’s Human Resource (HR) department is called an Exit Interview, and it is a way for HR to determine why employees leave, what kind of concerns related to the work they experienced, and how they felt about their employment experience overall. Exit interviews are useful to help improve the employer’s ability to keep employees by providing feedback on how to improve management practices and how to improve workplace culture.

Important aspects of the Exit Interview

• Recognises causes of employee turnover and resignation patterns.
• Shares honest insights on management, culture and policies.
• Assists with the improvement of employee retention initiatives.
• Assists with ongoing improvements to Human Resource processes. 
• Provides a more professional exit that builds the employer brand.

Legal & Regulatory Considerations

• Exit interviews aren’t directly required by any laws or regulations.
• However, exit interviews do generate employee data that must comply with the Digital Personal Data Protection Act, 2023 (DPDP).