Candidate Satisfaction

Meaning & Definition

How well job confident feel they’re being treated by the recruiting organisation (candidate experience) is known as candidate satisfaction. This includes communication, interview process, their time to hear from a recruiter, how open a recruiter is and the respect shown throughout (from application to the final selection).

Significance of Candidate Satisfaction

• Strengthened employer branding & reputation.
• Higher offer acceptance rates.
• Increased positive word-of-mouth & referral activity.
• Enhanced quality of future applicant pools.
• Identified gaps & areas for improvement in current recruitment processes.

Governance & Policy Alignment

• The need for recruitment, hiring, and experience policies for candidates drives the need for fair, unbiased and transparent selection processes.
• Selection processes must be free from any discrimination based on race, color, religion, gender, national origin, age, disability, and other factors.
• Candidate information should be handled according to applicable laws governing data privacy and confidentiality.
• There is no statutory requirement that is specifically related to this term.