Action item

Meaning & Definition

In a business setting, an action item refers to a specific task or activity assigned to someone or a particular group with a defined time frame for completion. Generally, this type of assignment will come from either a meeting, an appraisal, an audit or as part of an overall action plan. Action items contain all of the information regarding what needs to be executed, who is responsible and when it should be completed.

An important aspect of an action item:

  • Provides clarity and organization to meetings and discussions.
  • Creates accountability and ownership of tasks.
  • Assists in tracking progress and communicating follow-up actions.
  • Enhances the ability to execute HR initiatives or decisions.
  • Reduces delays by translating discussions into measurable actions.

Compliance & Policy Considerations:

Although there are no clear statutory or regulatory requirements that correspond to this term, action items are often utilised in the following types of activities:

  • Supporting Human Resource Audit and Corrective Action Processes;
  • Implementing Policies and ensuring Compliance;
  • Performance Improvement and Governance.

Most organisations will manage their action items through established internal workflows and documentation standards.

For more info, visit: Task Management System

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