Employee Grievance
Meaning & Definition
Employee grievances are defined by an employee making a formal complaint about workplace issues like wages, being treated unfairly, being treated in a way that constitutes harassment, having too much work, unsafe working conditions, or violations of a policy. When an organization has an employee grievance redressal process clearly defined by the organization, they can take action against employee concerns fairly and will maintain the workplace environment, and by doing so, they will also comply with the company policies and labour laws.
Why Employee Grievances Matter?
- Encourages an open and honest workplace.
- Supports in resolving work-related disagreements before they increase in severity.
- Increase employee happiness and faith in each other.
- Dereases the chances of legal issues or employee disputes occurring.
- Builds better communication and improves a stronger company culture.
Compliance Requirements
India has established some formal frameworks for handling employee grievances, including those outlined in two key labour laws.
However, employers must also create their own company grievance policy to define the procedures for resolving employee grievances internally.
For companies with at least 20 employees, a grievance redressal committee is required under the Industrial Disputes Act.